Privacy Policy Last updated March 14, 2025~8 min read

Privacy Policy

Your trust matters. This policy explains what data we collect, why we collect it, and the choices you have.

TeleVerse ("we", "us", "our") operates a directory of Telegram groups and channels at televerse.click. This Privacy Policy describes how we handle personal data when you browse, submit listings, leave reviews, or contact our team. By using TeleVerse you agree to the practices described below.

01

Information We Collect

We collect only the data necessary to operate the directory, secure accounts, and provide support. The categories of data we may process include:

  • Account data. When you register, we store your name, email address, and a hashed password. Optional profile fields (avatar, bio, location, website) are stored only if you choose to provide them.
  • Listing submissions. Information you provide when submitting a Telegram community — name, description, tags, language, country, member count, and media URLs.
  • Usage data. Anonymous analytics such as pages viewed, search queries, referrer, browser type, and approximate location derived from IP address. This data is aggregated and never linked to your account.
  • Communication data. Messages you send through our contact form, plus replies we send you, are retained so we can provide continuous support.
  • Cookies & local storage. Used to keep you signed in, remember your theme preference, and measure traffic. See our Cookie Policy for details.

What we do NOT collect

We never read your private Telegram messages, access your Telegram account, or request your phone number. Telegram itself is a separate service with its own privacy policy.
02

How We Use Your Information

We process personal data for the following legitimate purposes:

  • Operating the directory: publishing and updating listings you submit.
  • Account management: authentication, password resets, and session security.
  • Moderation: reviewing reports, removing violating content, and enforcing our guidelines.
  • Communication: responding to support tickets and sending essential service notices.
  • Improvement: analyzing aggregate usage to prioritize features and fix bugs.
  • Security: detecting fraud, abuse, and unauthorized access attempts.
  • Legal compliance: responding to lawful requests from authorities where required.

Where we rely on consent (for example, marketing newsletters), you may withdraw that consent at any time using the unsubscribe link or your account settings.

04

How We Share Data

We do not sell your personal data. We share information only in the limited circumstances described below:

  • Service providers. Trusted vendors that host our infrastructure, deliver email, or provide analytics — bound by written contracts and data-protection obligations.
  • Public listings. Information you submit for publication is visible to all visitors. Think carefully before sharing personal contact details in a listing.
  • Legal demands. We may disclose data when required by law, court order, or to protect the rights, property, or safety of TeleVerse, our users, or the public.
  • Business transfers. In the event of a merger or asset sale, user data may transfer to the successor, who must honor this policy.
05

Data Retention

We keep personal data only as long as necessary for the purposes described in this policy:

  • Active accounts: retained while your account is active and up to 30 days after deletion to allow recovery.
  • Listings: kept while published and up to 90 days after removal for audit and dispute resolution.
  • Support messages: 24 months from last contact.
  • Server logs: 30 days, then aggregated and anonymized.
  • Reports of abuse: 36 months to support repeat-offender detection.

You can request early deletion of your data at any time by contacting support@televerse.click, subject to legal retention obligations.

06

Cookies & Tracking

We use a small set of first-party cookies and local storage entries to keep you signed in, remember preferences, and measure traffic. We do not use advertising cookies. You can manage cookies in your browser settings; some features may not work correctly if you disable essential cookies. See our Cookie Policy for the full list.

07

Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

  • Access — request a copy of the data we hold about you.
  • Rectification — correct inaccurate or incomplete information.
  • Erasure — request deletion of your data ("right to be forgotten").
  • Restriction — ask us to limit processing in certain circumstances.
  • Portability — receive your data in a machine-readable format.
  • Objection — object to processing based on legitimate interests.
  • Withdrawal of consent — at any time, without affecting prior processing.

To exercise any of these rights, email support@televerse.click. We respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your local data-protection authority.

08

Security

We use industry-standard safeguards to protect your data: TLS encryption in transit, hashed passwords using bcrypt, scoped database access, and regular security reviews. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security.

If we become aware of a breach affecting your personal data, we will notify affected users and the relevant supervisory authority without undue delay, in line with applicable law.
09

Children's Privacy

TeleVerse is not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10

International Transfers

TeleVerse and its service providers may process data in countries outside your own. When we transfer personal data outside the EEA, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses or another lawful transfer mechanism recognized by the European Commission.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on our website and, where required, by email. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of TeleVerse after a change takes effect constitutes acceptance of the revised policy.

12

Contact Us

Questions about this Privacy Policy or your personal data? We're here to help.

  • Email: support@televerse.click
  • General contact: televerse.click/contact
  • Data Protection Officer: support@televerse.click

Questions about this policy?

We're happy to clarify anything in this document. Reach out and our team will respond within one business day.

    Privacy Policy · TeleVerse