Privacy Policy
Your trust matters. This policy explains what data we collect, why we collect it, and the choices you have.
TeleVerse ("we", "us", "our") operates a directory of Telegram groups and channels at televerse.click. This Privacy Policy describes how we handle personal data when you browse, submit listings, leave reviews, or contact our team. By using TeleVerse you agree to the practices described below.
Information We Collect
We collect only the data necessary to operate the directory, secure accounts, and provide support. The categories of data we may process include:
- Account data. When you register, we store your name, email address, and a hashed password. Optional profile fields (avatar, bio, location, website) are stored only if you choose to provide them.
- Listing submissions. Information you provide when submitting a Telegram community — name, description, tags, language, country, member count, and media URLs.
- Usage data. Anonymous analytics such as pages viewed, search queries, referrer, browser type, and approximate location derived from IP address. This data is aggregated and never linked to your account.
- Communication data. Messages you send through our contact form, plus replies we send you, are retained so we can provide continuous support.
- Cookies & local storage. Used to keep you signed in, remember your theme preference, and measure traffic. See our Cookie Policy for details.
What we do NOT collect
How We Use Your Information
We process personal data for the following legitimate purposes:
- Operating the directory: publishing and updating listings you submit.
- Account management: authentication, password resets, and session security.
- Moderation: reviewing reports, removing violating content, and enforcing our guidelines.
- Communication: responding to support tickets and sending essential service notices.
- Improvement: analyzing aggregate usage to prioritize features and fix bugs.
- Security: detecting fraud, abuse, and unauthorized access attempts.
- Legal compliance: responding to lawful requests from authorities where required.
Where we rely on consent (for example, marketing newsletters), you may withdraw that consent at any time using the unsubscribe link or your account settings.
Legal Bases for Processing
If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data under one or more of the following legal bases:
- Performance of a contract — creating your account and publishing your listings.
- Legitimate interests — site security, fraud prevention, and product analytics that do not override your rights.
- Consent — optional marketing emails and non-essential cookies.
- Legal obligation — responding to valid law enforcement or regulatory requests.
Data Retention
We keep personal data only as long as necessary for the purposes described in this policy:
- Active accounts: retained while your account is active and up to 30 days after deletion to allow recovery.
- Listings: kept while published and up to 90 days after removal for audit and dispute resolution.
- Support messages: 24 months from last contact.
- Server logs: 30 days, then aggregated and anonymized.
- Reports of abuse: 36 months to support repeat-offender detection.
You can request early deletion of your data at any time by contacting support@televerse.click, subject to legal retention obligations.
Your Rights
Depending on where you live, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Rectification — correct inaccurate or incomplete information.
- Erasure — request deletion of your data ("right to be forgotten").
- Restriction — ask us to limit processing in certain circumstances.
- Portability — receive your data in a machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdrawal of consent — at any time, without affecting prior processing.
To exercise any of these rights, email support@televerse.click. We respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your local data-protection authority.
Security
We use industry-standard safeguards to protect your data: TLS encryption in transit, hashed passwords using bcrypt, scoped database access, and regular security reviews. No method of transmission or storage is fully secure, however, and we cannot guarantee absolute security.
If we become aware of a breach affecting your personal data, we will notify affected users and the relevant supervisory authority without undue delay, in line with applicable law.
Children's Privacy
TeleVerse is not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
International Transfers
TeleVerse and its service providers may process data in countries outside your own. When we transfer personal data outside the EEA, UK, or Switzerland, we rely on appropriate safeguards such as Standard Contractual Clauses or another lawful transfer mechanism recognized by the European Commission.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on our website and, where required, by email. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of TeleVerse after a change takes effect constitutes acceptance of the revised policy.
Contact Us
Questions about this Privacy Policy or your personal data? We're here to help.
- Email: support@televerse.click
- General contact: televerse.click/contact
- Data Protection Officer: support@televerse.click
Questions about this policy?
We're happy to clarify anything in this document. Reach out and our team will respond within one business day.
